Excellent Communication Skills

Must have voice process experience for min 1 year

QUALIFICATION:

- Demonstrated customer service skills with the ability to manage customer interactions effectively.
- Fluent in English (verbal and written).
- Knowledge or experience in mortgage loan servicing preferred.
- Graduate degree preferred; undergraduate candidates must have at least 1 year of call center experience.
- Ability to utilize training, domain knowledge, and professional judgment to perform responsibilities independently and ensure high-quality outcomes.
- Strong communication, problem-solving, and interpersonal skills.

WORK SCHEDULE OR TRAVEL REQUIREMENTS:

Scheduled shift changes because of business needs (associate must be adaptable)

******

Knowledge or experience in mortgage loan servicing preferred.

Graduate degree preferred; undergraduate candidates must have at least 1 year of call center experience.

Fluent in English (verbal and written).

Regards

Sseema

(phone hidden)

📌 Associate - Customer service (Mumbai)
🏢 JOB Basket Bangalore
📍 Mumbai