We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of GDS systems and airline procedures, supporting both B2B and B2C ticketing operations.

Key Responsibilities:

- Handle group booking requests from B2B partners (travel agents, corporates, etc.)
- Provide best fare quotes, negotiate group rates with airlines
- Issue tickets, handle reissuance, cancellations, and refunds
- Coordinate with airline representatives for seat blocks, PNRs, and confirmations
- Manage end-to-end group travel itineraries, including pre- and post-sales support
- Maintain relationships with airline partners and B2B clients
- Keep updated with airline policies, group fare trends, and industry regulations




- Generate and share reports on group booking performance and pipeline

Required Skills Qualifications:

- 2-3 years of experience in travel consulting with focus on group bookings (B2B)
- 2-3 years of hands-on experience of GDS systems - Amadeus, Galileo, Sabre
- Excellent negotiation skills
- Ability to handle multiple group requests and tight deadlines
- Robust attention to detail and customer service orientation

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Travel Consultant - Ticketing (Mumbai)
🏢 Mancraft Consulting
📍 Mumbai