Job Summary

- We are looking for an experienced and driven Inside Sales Team Lead to oversee a team of inside sales executives responsible for lead generation, customer engagement, and revenue growth.
- The ideal candidate will lead daily sales operations, coach team members, monitor performance, and ensure sales targets are consistently achieved while maintaining high levels of customer satisfaction.

Key Responsibilities

- Lead, coach, and motivate a team of Inside Sales Executives to achieve individual and team sales goals.
- Monitor daily sales activities, including outbound calls, follow-ups, demos, and conversions.
- Allocate leads, track lead progression, and ensure timely follow-up through the sales pipeline.
- Conduct regular performance reviews, one-on-one coaching sessions, and team meetings.




- Develop action plans to improve productivity, conversion rates, and overall team performance.
- Monitor KPIs such as call volume, lead response time, conversion rates, revenue, and pipeline health.
- Ensure accurate and timely updates in the CRM system.
- Collaborate with marketing to improve lead quality and campaign effectiveness.
- Work closely with the sales manager to develop sales strategies and achieve business objectives.
- Handle customer escalations and support team members in closing complex sales opportunities.
- Identify training needs and onboard current team members.
- Prepare daily, weekly, and monthly sales reports and forecasts.

📌 Sales Team Leader (Mumbai)
🏢 EROS
📍 Mumbai