Responsibilities

- Call existing customers daily to collect feedback and maintain relationships.
- Follow up with trial users and potential customers.
- Schedule product demos with interested prospects.
- Maintain customer records in CRM.
- Generate referrals and identify upselling opportunities.
- Coordinate with the product team to resolve customer issues.
- Achieve daily call and follow-up.
- Support business development activities during exhibitions and events.

Desired profile of the candidate

- Excellent verbal communication skills in English and Hindi.
- Confident in making outbound and follow-up calls.
- Strong interpersonal and relationship-building skills.
- Basic knowledge of MS Excel, Google Sheets, and CRM tools is preferred.
- Self-motivated, target-oriented, and willing to learn.
- Freshers and final-year students are welcome to apply.

Consider adding:

- Working Days (Monday - Saturday | Monday - Friday)
- Office Timings (10:00AM to 6:00 PM)
- Performance Bonus or Incentives
- PPO (Pre-Placement Offer) opportunity
- Training & Mentorship by Founder
- Startup exposure and growth opportunities.

📌 Customer Success & Business Development Professional (Mumbai)
🏢 Scanbiz Technologies
📍 Mumbai