Principal Solutions Architect Strategic Integrations
Location : Mumbai (On-Site)
Departmen t : Customer Engineering / Enterprise Solutions
Reports To : Head of Customer Success / CTO
About the Role:
We are looking for a Principal Solutions Architect to own and lead deep technical integrations for
our most complex enterprise customers. This is a senior technical authority role responsible for
architecture design, integration strategy, and production go-live execution.
Key Responsibilities:
- Design end-to-end integration architecture for enterprise customers
- Own complex CRM and system integrations (Zoho, Salesforce, custom CRMs)
- Lead API integrations, webhooks, event streaming, and data sync workflows
- Drive enterprise implementation from technical scoping to production rollout
- Identify integration risks early and mitigate proactively
- Act as final technical escalation point for strategic accounts
- Collaborate closely with Product & Engineering on edge-case requirements
- Engage with CTOs and enterprise IT teams as senior technical authority
Required Skills & Experience:
- 7 12 years of experience in SaaS / AdTech / CRM / API-first platforms
- Experience as Solutions Architect / Principal Engineer / Lead Integration Specialist
- Strong understanding of REST APIs, webhooks, JSON structures, authentication mechanisms (OAuth, API keys)
- Experience designing CRM and marketing platform integrations
- Ability to debug complex integration failures across systems
- Robust stakeholder management and structured problem-solving skills
- Commercial awareness of impact on revenue and retention
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.