Skill required: Marketing Operations - Account Management

Designation: Content Mgmt Advisory Senior Analyst

Qualifications:BBA

Years of Experience:5 to 8 years

What would you do? The Learning & Development (L&D;) Analyst supports the organization??s Trade capability agenda by planning, executing, and evaluating training programs across Global and Market teams. The role focuses on managing end-to-end training lifecycle activities including demand planning, capability assessment, training execution, and performance evaluation.

The L&D; Analyst collaborates closely with Customer teams, Global stakeholders, and internal marketing teams to identify capability gaps, deliver structured learning interventions, and ensure continuous improvement in training effectiveness and learning outcomes.

What are we looking for? EXPERIENCE, SKILLS, KNOWLEDGE

Experience Required

2??4 years of experience in Learning & Development, Training Operations, or Marketing Capability building (preferably FMCG/Marketing Ops)

Experience in managing end-to-end training lifecycle (planning, execution, evaluation)

Strong stakeholder management experience across global and regional teams

Experience in training coordination, logistics management, and reporting

Shape

Technical / Functional / Leadership Skills Required

Strong understanding of L&D; frameworks, capability assessment, and learning roadmap development

Experience in training tools / LMS platforms and content management systems

Proficiency in Excel, PowerPoint, and reporting tools (Power BI is an advantage)

Solid analytical and reporting skills to evaluate training effectiveness

Ability to manage multiple training programs simultaneously

Excellent communication and stakeholder collaboration skills

- Education / Qualifications / Certifications Required

Bachelor??s degree in Business, Human Resources, Marketing, or related field





Certification in Learning & Development / Instructional Design (preferred but not mandatory)

Roles and Responsibilities:
- ACCOUNTABILITIES

A. Training Demand & Planning Support

Support development and execution of Training & Development plans aligned to business capability requirements

Identify and report Performance vs. Potential (PxP) insights to support capability building initiatives

Support execution of Annual Capability Assessment and creation of learning roadmaps based on assessment outcomes

Track and report training budgets and support budget management activities

Support governance, reporting frameworks, and program oversight for training initiatives

Shape

B. Training Execution Support

Support creation and rollout of Annual Global Training Plan

Coordinate with Global teams / in-scope markets to schedule training sessions (dates, timelines, logistics)

Manage logistics for training delivery including invites, scheduling formats, and coordination with customer teams

Support creation and customization of training content based on identified capability gaps

Develop training materials such as presentations, guides, and digital learning content

Support deployment of training programs on customer learning platforms/portals

Collaborate with stakeholders to gather feedback on training effectiveness and improvement areas

Ensure alignment with existing training materials to avoid duplication and optimize learning assets

Shape

C. Training Evaluation & Reporting

Support governance frameworks, reporting cadence, and program tracking mechanisms

Create and distribute Training Assessment Reports

Develop Individual Development Reports based on training outcomes and performance insights

Prepare L&D; Investment Reports to track ROI and effectiveness of training initiatives

Assess training effectiveness through feedback, evaluations, and performance metrics, and recommend improvements

Shape

Qualification BBA

📌 Content Mgmt Advisory Senior Analyst (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai