- Plan and coordinate MICE events including meetings, incentive trips, conferences and exhibitions.
- Manage end-to-end logistics such as flights, accommodation, transportation and on-ground arrangements.
- Assist in preparing contracts, agreements and invoices related to MICE activities.
Travel & Logistics Management
- Handle air ticketing, hotel bookings, ground handling and visa assistance.
- Oversee day-to-day travel operations and ensure smooth execution as per itineraries.
Vendor & Agency Management
- Identify, negotiate and manage relationships with MICE vendors, travel agencies, hotels and service providers.
- Obtain and compare quotations, finalize vendors, and ensure cost-effective execution.
Stakeholder Coordination & Communication
- Coordinate with internal teams and external partners to align requirements and deliverables.
- Ensure timely communication and updates across all stakeholders.
Budgeting & Compliance
- Assist in budgeting, cost tracking and reconciliation of MICE activities.
- Ensure adherence to company policies, compliance and service standards.
Rewards & Recognition (R&R;) / Incentive Programs
- Support planning and execution of incentive trips for agents, dealers and internal teams.
- Manage operations from planning stage through final execution.
Required Skills & Competencies
- Robust understanding of MICE operations and travel management.
- Excellent communication, coordination and negotiation skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Vendor management and cost optimization skills.
- Attention to detail and problem-solving abilities.