Process/Activities with Experience:

- Should have understanding of Pre Settlements activities, like: Cash flow confirmation with counter parties, affirmation of cash flows in system, cash flow processing, SSI update / correction / upload, etc.
- Should have understanding of Post Settlements activities, like: Fails Management, Breaks resolution, Reconciliation of breaks with fails, etc.
- Should have understanding of SWIFT messages used in Cash Settlements, like: MT103, MT202, MT210, etc.
- Should be aware of client money use & its implications
- Should be aware of electronic confirmation platforms like Markitwire, DTCC, CLS, etc.
- Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Equity Accumulators, FX accumulators, Nostro Reconciliation
- Should able to communicate effectively with global counterparties and trade support groups to confirm cash flows/resolve discrepancies & breaks
- Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day
- Should have hands on experience on Excel (Basic as well as Advance)
- Willingness to continuously learn, upgrade skills and stay relevant to business demands
- Should be able to work with teams across time-zones and cultures
- Should be organized, detail oriented, flexible, self-starter & highly motivated
- Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes
- Should be positive with numbers and ability to derive information from data
- Should be excellent multi-tasking, creative problem solving and a good team player

Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc.

Tools/industry utilities: Preferred hands-on & understanding of DTCC, CLS,



MarkitWire, ALERT, etc.

Reporting/Client Management:

We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting.

Role and Responsibility:

As part of our Settlements management team, you will be managing a team of 5-6 members and will be responsible for meeting KPI’s and SLA’s which are defined in the process.

You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale.

Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to settlement and confirmation by the data provided to you by the system & counter parties.

• Independently handle clients – establish self as a valued partner

• Independently handle all client escalations and lead mitigation steps to prevent future escalations

• Grooming A’s and SA’s to manage process and risk effectively

• Set goals and targets for team and give effective feedbacks on performance

• Build domain expertise and lead from the front

• Training, delivery management, mentoring

• Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member

• Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance

📌 Associate Process Manager (Mumbai)
🏢 eClerx
📍 Mumbai