06 Aug
|
Tech Mahindra
|
Noida
06 Aug
Tech Mahindra
Noida
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and qualified manner.
- Provide accurate information about products/services to customers through effective communication.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
- Collaborate with internal teams to resolve complex issues that require escalation.
Interested Candidates Can drop their CV on (phone hidden) (HR Priya)
Note: Only relevant profiles will be picked.
📌 Customer Support Executive (Noida)
🏢 Tech Mahindra
📍 Noida