Job description

Join our Customer Asset Management (CAM) Bankruptcy & Foreclosure team supporting a leading US-based banking client. The process involves reviewing, validating to ensure accuracy, compliance and service level adherence

- Bankruptcy
- US mortgage ,Loan processing
- Case Intake & Screening
- Documentation & Proof of Claim Support
- Plan Review & Post-Discharge Activities
- Foreclosures
- Default Setup & Case Intake
- Document Preparation & QC
- Post-Sale & Reporting Support

Roles & Responsibilities:

Analyst / Sr Analyst

- Review and process delinquency & bankruptcy notifications requests
- Validate foreclosure triggers and investor timelines
- Validate case type (Chapter 7 / 13) and borrower status
- Handle complex cases and exceptions
- Perform data validation and exception handling
- Provide on-the-floor support and mentoring other team members
- Meet daily productivity and quality targets
- Ensure team adherence to SLA and process guidelines as well as US banking compliance standards




- Communicate discrepancies or process deviations timely
- Act as the first point of contact for escalations
- Collaborate with Training and Quality teams to improve process accuracy

Eligibility:

- Graduates (any stream)
- Strong attention to detail and good typing speed (2530 WPM)
- freshers- 3Years years of relevant BPO/back-office experience (preferably in banking)
- Strong domain knowledge in Mortgage | Bankruptcy | Foreclosure | Loss Mitigation
- Excellent analytical and reporting skills
- Prior experience as SME/quality checker/process trainer is a plus
- Basic MS Office skills
- Willingness to work in US shifts
- Positive comprehension and communication in English

Role: Banking Operations - OtherIndustry Type: Analytics / KPO / ResearchDepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: Banking Operations

📌 Analyst - Fresher - Ritika Shrivastava (Noida)
🏢 NLB Services
📍 Noida