1. Handle customer queries via calls, chats, and emails in a transparent and polite manner
2. Understand customer issues and provide the right resolution or guidance
3. Share unresolved or complex cases with the concerned team when needed
4. Ensure timely responses and proper follow-ups until the issue is closed
5. Maintain basic records of interactions and updates for tracking purposes
📌 Customer Support Executive (Noida)
🏢 AstroTalk
📍 Noida
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