About the Role

We are looking for a high-potential B2C tele-sales leader who believes that exceptional business outcomes are created through exceptional people leadership.

As a Group Manager, you will lead a team of 10–20 tele-sales executives, driving consistent revenue growth while creating a high-performance culture built on coaching, accountability, engagement and continuous development.

This role is ideal for professionals who enjoy developing people as much as delivering business results and aspire to grow into larger sales leadership roles.

What You'll Own

1. Business Leadership

- Deliver monthly and quarterly revenue targets for the team.
- Drive key sales metrics including conversion, revenue per lead, productivity and average ticket size.
- Review business performance daily and identify opportunities for improvement.
- Build action plans to improve underperforming metrics.
- Ensure consistent achievement across the team—not just top performers.
- Ability to analyse data and draw clear execution plans
- Forecast revenue trends and proactively manage business risks.

2. People Leadership

People leadership is an equally important success metric for this role.

You will:

- Coach and develop every team member through regular feedback and structured development plans.
- Conduct meaningful 1:1 conversations focused on performance,



motivation and growth opportunities.
- Build an engaged, accountable and high-energy sales culture.
- Ability to manage diverse team members(experience and profile)
- Identify future team leaders and actively develop succession pipelines.
- Foster collaboration, trust and ownership within the team.
- Improve retention through effective employee engagement.
- Handle difficult conversations with empathy while maintaining performance standards.

3. Operational Excellence

- Manage floor productivity and workforce planning.
- Optimize roster planning and shrinkage.
- Ensure CRM hygiene and sales process adherence.
- Monitor quality, compliance and customer experience.
- Collaborate with cross-functional teams to remove operational bottlenecks.

What We're Looking For

Must Have :

- 4–8 years of experience in B2C Inside Sales.
- Minimum 2 years of people management experience leading teams of 10–20 advisors.
- Proven record of delivering business targets consistently.
- Strong understanding of sales metrics and data-driven decision making.
- Experience coaching individuals with varying performance levels.
- Excellent communication and influencing skills.
- Strong stakeholder management capabilities.
- Comfortable working in a fast-paced, target-driven environment with rotational off.

📌 Group Manager (Noida)
🏢 Info Edge
📍 Noida