Role & responsibilities

- Own the governance, maintenance, and sustenance of Business Continuity Management System across the organization
- Subject Matter Expertise in BCM, Crisis Management, Resilience, Risk & Compliance domains
- Have multi-faceted experience in Risk Management related program implementation in multiple domains (Infrastructure services, BFSI, Healthcare will be preference)
- Should have sound knowledge of IT Disaster Recovery Program and Cyber related Business Continuity Planning
- Good understanding and exposure to business operations in IT Application Support and Maintenance, Infrastructure, Business Services, and Products & Platforms
- Be a self-starter with valuable interpersonal skills and ability to work with multiple teams from Delivery and Enabling Functions across locations, geographies, and engagements
- Hands-on experience leading Crisis Management and response at a functional / location / site level
- Ability to work with multiple senior stakeholders to design programs that meet the requirements of the organization & strengthens the resilience posture and are aligned to business needs.
- Ability to logically convince stakeholders to take necessary actions. Work closely with Senior leaders and drive activities to successful completion




- Have experience leading and directly supervising 5-10 people
- Experience in preparing reports, conduct analysis and present to various stakeholders
- Excellent Negotiation and Conflict Management skills
- Good Customer Service skills
- Ability to work under pressure and extended hours during Crisis events

Preferred candidate profile

- At least 10 years of work experience in Risk Management related program implementation in multiple domains (Infrastructure services, BFSI, Healthcare, etc.)
- Must have led a team of 5-10 members as BCM/CM Lead in an organization of repute.
- Must have been engaged in Functional/Enterprise level projects/programs in a corporate with multi-entity with multiple Geography-based operations.
- Should have background in managing and implementing IT disaster recovery program(s) in IT/ITES industry of repute.

Additional Qualification

- Masters Degree would be added advantage.
- Industry approved certification - Certified Lead Auditor/Implementer in ISO 27001, ISO 22301 would provide a high advantage
- Industry approved Certification in Crisis, Business Continuity or Risk Management would be an added advantage

📌 Business Continuity Manager (Noida)
🏢 HCLTech
📍 Noida