The Opportunity

We are looking for an SAP FICO Manager to join the EY GDS TechOps team. As part of our EY GDS team, you will be responsible for providing functional support for SAP FICO across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

Your Key Responsibilities

What you will do:

- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Lead and mentor the cross functional team fostering culture of collaboration, innovation and continuous improvement
- Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP FICO solutions and designs.
- Develop and maintain documentation including configuration, user guides and test scripts.
- Mentor and train junior SAP functional and technical Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
- Participate in on-call rotation

To qualify for the role, you must have:

- Bachelors degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- 10-14 Years of experience required in one or more areas within SAP FICO preferably with Global client




- Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles
- Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders
- Proven track record of successfully driving solutions in a complex, multi-platform environment
- Extensive in client management working with various regions in a global setting
- Depth of experience in setting up, growing, transforming, and delivering application management teams
- Strong leadership and team building skills with the ability to inspire and motivate teams to achieve excellence
- Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels in the organization
- Strong client management, analytical and problem-solving skills with ability to think strategically and make data driven decisions
- Responsible for providing support SAP FICO module incidents, ensuring minimal disruption to operations.
- Support incident solving by analyzing incidents raised by users and provides solutions.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
- Handle change requests with a clear understanding of recent business requirements.
- Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
- Cross-functional communication skills; experience in offshore/onsite model.
- Defect resolution and defect analysis related to FICO.




- Ability to work with minimal guidance or supervision in a time critical environment.
- Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Skills and attributes for success

Ideally, youll also have:

- Experience as SME with FICO module (G/L, Account receivable, Accounts Payable, Banking Accounting, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End & Year end close, Overhead assessment and settlement)
- Strong knowledge of FI integration points with other SAP modules like MM, SD, HR, PP and PM.
- SAP Certification in SAP FICO

What you will do:

- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Lead and mentor the cross functional team fostering culture of collaboration, innovation and continuous improvement
- Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP FICO solutions and designs.
- Develop and maintain documentation including configuration, user guides and test scripts.
- Mentor and train junior SAP functional and technical Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
- Participate in on-call rotation

📌 SAP AP-AR-GL-Manager (Noida)
🏢 EY
📍 Noida