Roles and Responsibilities
- Manage policy queries from receipt to resolution, ensuring timely and accurate processing.
- Coordinate with underwriters, brokers, and other stakeholders to resolve complex issues.
- Develop solid relationships with internal teams to improve communication and efficiency.
- Analyze data to identify trends and areas for improvement in the query process.
- Provide guidance on insurance policies, procedures, and regulations.
Desired Candidate Profile
- 4-9 years of experience in Insurance Operations or related field (Underwriting).
- Strong understanding of London Market, UK Market, US Insurance Property & Casualty, Reinsurance, LPAN.
- Excellent analytical skills with ability to interpret complex data sets.
- Proficiency in Microsoft Office Suite (Excel) required; knowledge of Agilent software an asset.
📌 Assistant Manager - Policy Query Management - US/UK Insurance (Noida)
🏢 EXL
📍 Noida