- Manage client relationships to ensure high levels of satisfaction and retention.
- Coordinate with internal teams to deliver exceptional client service, meeting their needs and expectations.
- Identify opportunities for growth and upselling/cross-selling services to existing clients.
- Monitor client feedback and resolve any issues promptly to maintain a positive reputation.
Job Requirements :
- 3-9 years of experience in IT Services & Consulting industry.
- Strong understanding of client servicing principles and practices.
- Excellent communication skills with ability to build robust relationships with clients.
📌 Client Service Executive (Noida)
🏢 Info Edge
📍 Noida
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