Role & responsibilities

- Ensure regular monitoring of project progress and keep clients updated on the same.
- Follow up with banks for ensuring timely collection of customer demands.
- Follow-up with the Home loans department for customer loan disbursement.
- Collect, maintain and track payments from all clients.
- Maintain Sales MIS and all client related documentation, updated on a daily basis.
- Maintain relationships with clients and handle all client queries and post booking formalities till possession.
- Follow-up with the Home loans department for customer loan disbursement.
- Strategic planning for improvement of customer satisfaction level.
- Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking.
- Handing apartment unit possession and handing over to clients




- Maintain proper communication to ensure all legal compliance
- Coordinate with civil team for in office progress on possession units
- Share on-site construction progress photos with clients on a weekly basis to assure timely fit-out and possession
- Coordinate with clients and advocate for registry of respective units.

Preferred candidate profile

- Robust personality
- Efficient and active work ethic
- Excellent customer retention skills
- Excellent communication skills, over phone and emails
- Preferably of millennial generation
- Willing to take up work and deliver results
- Polite by nature

Perks and benefits

Target based incentives

📌 Senior Crm Executive (Greater Noida)
🏢 Pavitra Conbuild
📍 Greater Noida