06 Aug
|
Commergence Solutions
|
Noida
06 Aug
Commergence Solutions
Noida
Skills Required
Resource will work in either of the shifts:
8 AM - 5 PM IST
2 PM - 11 PM IST
We are looking at :
- Strong Communication skills and hands-on experience is a must in given solutions
- Experience with Customer facing role
- Ultimate Success are short light touch consulting and strategic advisory role. Hence, require strong inter-personal skills. JDs attached
What you need to succeed
Must have
6-8 yrs. of overall hands-on experience as a client-facing consultant, working in Digital/Customer Journey Analytics (CJA) implementation or a related field.
Exposure to creating and managing connections and data views in CJA
Ability to validate and troubleshoot data from various sources within CJA
Aware of Adobe Analytics Source Connectors and experience in migrations from Adobe Analytics to CJA.
Basic understanding of Adobe Experience Platform (AEP) Core concepts
Familiarity with WebSDK and MobileSDK implementations
Basic knowledge of schema and dataset structures in AEP
Solid understanding of online marketing, HTML and web protocols.
Solid experience with Tag management solutions, preferably Adobe Launch..
Strong-to-advanced JavaScript, jQuery, AJAX and Web Services/APIs skills.
Solid understanding of general business models, concepts and strategies.
Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)
Passion for the internet domain and use of technology to solve business problems.
Exceptional organizational, presentation, and communication skills - both verbal and written.
Must be self-motivated, responsive, professional and dedicated to customer success.
Possess an cutting-edge, problem-solving, and solutions-oriented mindset
Demonstrated ability to learn quickly, be a team player, and manage change effectively.
Extensive knowledge of Microsoft Office.
Bachelors/Masters degree in Computer Science with equivalent work experience.
Job Description
Be a recognized expert/SME for Adobe internal and regional stakeholders.
Act as a lead point of contact for any Customer engagement.
Manage multiple Customer engagements simultaneously.
Build trusted advisor relationships with our Clients & Implementation Partners.
Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
Gain an in-depth knowledge of a clients website architecture, online business model, and online marketing strategy.
Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.
Review customized solution design and implementation strategies.
Validate implementation and follow through on issues until resolved.
Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
Light manipulation of JavaScript as needed to customize web analytic solutions.
Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
Manage Customer expectations appropriately and keep projects on schedule and within scope.
Work and collaborate with Adobe internal teams and Client/Implementation
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Analytics/CJA Professional (Noida)
🏢 Commergence Solutions
📍 Noida