Job description

We are hiring Technical_Voice_Support_Specialist with (SQL) proficiency.

Only immediate joiner can apply.

Salary 12 LPALocation Noida - Sector 60

Requirements:

2-3 years Call Center(BPO) Experience on Voice support (MUST) Working experience of SQL (1- 2 years must)

Bachelors degree a plus Excellent verbal, written and interpersonal communication skills

Outstanding client service skills and dedication to providing exceptional client care Must be proficient with Microsoft Office (intermediate Word, basic Excel)

Responsibilities:

- Managed multi-channel client support (Jira, calls, chats, emails).
- Troubleshot and resolved customer issues through effective triage.
- Collaborated with cross-functional teams on incidents and escalations.
- Reviewed configurations, documentation, and operational processes.
- Handled P1 critical incidents and maintained case tracking.

5 days working | Rotational Shifts and week offsNo cab facility available

Regards

Akanksha Sharma

Ph No. - (phone hidden) (WhatsApp)

Email: [email protected]

📌 Technical Voice support Specialist | iEnergizer Noida | HR Akanksha
🏢 iEnergizer
📍 Noida