Key Roles Responsibilities:

1. Study and analyze the knowledge process gap.

2. Ability to share the feedback.

3. Listening to the calls ensure that the feedback given was applied and Corrective
measures were taken.

4. Maintain and share regular reports with the Stakeholders Training team.

5. Measure the scores and take corrective actions accordingly.

6. Publishing weeklymonthly accuracy reports of the samples monitored.

7. Identifying Gaps and redefining the processes and sub processes for reducing cycle
time and delay.

Key Requirements ? Education Certificates
Graduate Post Graduate qualification, MBA preferred

Key Requirements - Experience Skills
? Have at least 2 years? in Insurance/Sales preferably managing Banks/ Partners??

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Quality Analyst (Noida)
🏢 Niva Bupa
📍 Noida