Work From Office

10 Hours Shift

Rotational Shifts

2 Roaster OFF
Salary Grade 4 - 4.6 LPA
Salary Grade 5 - 5.6 LPA

Incentives + Day and Night Shift Allowance

Excellent Communication

Noida

Only Immediate Joiner Can Apply

"General Duties and Responsibilities:

In these roles, you will be responsible for:

Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
Record, Update, and Escalate Support issues to the next level promptly.
Support all IT onboarding activities for end-usersWork with our internal IT Teams on system testing, integration, and maintenance.
Engage in discovering new IT business tools to support our business users and our internal IT Team.
Seek, Suggest, Evaluate, and implement process and technology improvements.




Willing to learn grow in other IT Business areas

Requirements for this role include:

Excellent English written and verbal communication skills.
Exceptional customer service skills.
Great Team player24/7 rotational shifts and week offs and Work from Office mandatory
Excellent communication skills, comfortable working with various stakeholders
Solid troubleshooting skills, bug-finding, and resolution
Ability to work independently within a diverse global team
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)"

Yuvraj Mandal

Cell: +91 (phone hidden)

E-mail: [email protected]

📌 Technical Support Engineer (Noida)
🏢 NLB Services
📍 Noida