Interested candidates can share their updated resume or connect for more details.

Vaishnavi -- (phone hidden) (Available 24/7 )

Role & responsibilities

- Handle customer interactions via calls, as per process requirements.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service while maintaining quality standards.
- Maintain and update customer records in the system.
- Follow company policies, process guidelines, and compliance requirements.
- Meet individual performance, productivity, and quality targets.
- Escalate complex issues to the concerned team when required.
- Build positive customer relationships and ensure customer satisfaction.
- For sales-related roles, identify opportunities and achieve assigned targets.

Preferred candidate profile

- Graduate/Undergraduate (as per role requirements)
- Freshers and experienced candidates are welcome to apply
- Excellent verbal and written communication skills
- Basic computer and typing skills
- Customer-focused and problem-solving mindset
- Ability to work in rotational shifts and meet performance targets
- Prior experience in International BPO, Customer Service, Technical Support, Sales, Collections is an advantage

📌 International Process Hiring || Noida & Gurgaon
🏢 Expert Staffing Solutions New Delhi
📍 Noida