ONLY FEMALE CANDIDATES REQUIRED

About Yell

Yell is an Indian linen house, fifteen years in.

Made for the Indian day. Remembered for the fit.

We're looking for someone who communicates with confidence, enjoys speaking with people, and believes thoughtful service builds lasting relationships.

The Role

As a Customer Experience & Sales Executive, you will manage client conversations across phone calls, WhatsApp and email. You'll guide enquiries, coordinate with internal teams, follow up with clients, and ensure every interaction reflects the standards of Yell.

Key Responsibilities

- Handle client enquiries via calls, WhatsApp and email.
- Coordinate with clients and internal teams.
- Manage daily follow-ups and order updates.
- Assist clients with product, sizing and delivery queries.
- Maintain accurate records of conversations.




- Support the sales team in delivering an excellent client experience.

Requirements

- Excellent spoken and written English (Mandatory).
- Confident handling client calls independently.
- Robust communication and follow-up skills.
- Well organised and detail-oriented.
- 13 years of experience in Customer Service, Client Relations, Inside Sales or a similar role.
- Experience in fashion, retail or hospitality will be preferred.

Please Apply Only If You

- Can communicate fluently in English.
- Are comfortable speaking with clients throughout the day.
- Enjoy building relationships through thoughtful communication.

Location: South Ex & Noida Sector 2

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