06 Aug
|
Raam Autobahn
|
Hyderabad
06 Aug
Raam Autobahn
Hyderabad
Handle customer interactions across various channels, including phone calls, emails, chats, and other communication platforms.
Assist customers in understanding pricing, financing options, government incentives, scheduling service slots and delivery timelines. Optimize call handling time, response times for emails and chats, and overall customer satisfaction.
Handle customer escalations, inquiries, and tickets efficiently to provide timely resolutions and close them before the TAT.
Maintain accurate records of customer interactions, inquiries, feedback, and resolutions using CRM software.
📌 Telecaller Agent (Hyderabad)
🏢 Raam Autobahn
📍 Hyderabad