Roles and Responsibilities

Patient Interfacing:

1. Meeting with all new Patients admitted within 24 hours of admission.
2. Take out the List of all the patients of the floor with Financial update
3. Will ensure orientation of the patient to the floor structure and significant service no.
4. Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor.
5. Give a summary of your floor and any specific issue in morning meeting.
6. Financial follow up of the high outstanding patients of the respective floor
7. To coordinate Diagnostic Tests, Specially night NPO patients and any other specific procedure
8. To coordinate OT & Diagnostics Process of patients
9. Meet all discharge patients and explain the discharge process to them
10. To Coordinate for discharge patients with TPA & Billing.
11. To coordinate for the next day discharge by EOD.
12. Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation
13. Meet with all new patient of the day before leaving
14. Make a list of plan discharge in coordination with nursing and submit to M.S office
15.



Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office.

Documentation Compliance:

1. Shall monitor all compliance for documentation of clinical file.
2. Initial evaluation / blood Forms / Consent forms to be checked.
3. Pre-auth forms, Financial clearance, consent forms of all TPA patients to be checked.

Experience & Qualifications

- 2 to 4 years of experience as floor executive/coordinator.
- Graduate / Postgraduate

Technical Skills

- Computer Literacy, with expertise in Excel and Power Point.
- Knowledge of other statistical software tools.
- Analytical bent of mind.
- Quality Management in Healthcare.

- Service Excellence.

Behavioural Skills

- Persuasive
- Attention to detail
- Interpersonal and communication skills
- Initiative and adaptability

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Floor Executive - Level 1 (New Delhi)
🏢 Max Healthcare
📍 New Delhi