Job description

Company: LAKDI.com Furniture & Interiors Co.

Location: New Delhi, Delhi, India (PAN-India operations)

Job Title: CRM & Sales Manager (Interior Design Background)

Seniority Level: Mid-High level

Employment Type: Full-time

Industry: Furniture & Home Furnishings Manufacturing

Role Overview

Lakdi.com is hiring a CRM & Sales Manager with a strong background in interior design and sales. This role blends CRM management with client engagement and project coordination - ideal if you want to manage CRM workflows for interior and furniture sales, coordinate with design teams, and drive conversions.

Key Responsibilities

CRM & Lead Management

- Manage CRM tools daily (lead updates, allocations, follow-ups).
- Track lead progress and ensure consistent engagement.
- Maintain detailed records of client data and communication.

Sales & Client Interaction

- Understand client requirements (design, budget, preferences).
- Prepare proposals, quotations, and guide clients through the sales process.
- Negotiate and close deals across interior and furniture projects.

Interior Design Coordination

- Work with in-house design teams (layout interpretation, renders).
- Communicate design intent clearly to clients and internal teams.





Project & Operations Coordination

- Oversee project progress from lead to delivery.
- Coordinate with production, logistics, and site teams.
- Provide regular updates to clients and resolve escalations.

Customer Service & Retention

- Address post-sales issues and promote repeat business.
- Conduct feedback calls after project completion.

Skills & Qualifications Required

- Strong communication and relationship building
- Experience with CRM tools (e.g., Zoho, HubSpot, LeadSquared)
- Background in interior design or furniture sales
- Ability to read and interpret layouts/drawings
- Positive negotiation skills
- 5 to 10 - years relevant experience preferred
- Degree/diploma in Interior Design/Architecture advantageous

Role Expectations

- Hit monthly revenue targets.
- Increase lead conversion via CRM.
- Produce reporting on sales and pipeline progress.
- Work closely with design, production & logistics teams.

What Lakdi.com Offers

- Competitive salary + performance incentives
- Work with a fast-growing PAN India interior & furniture brand
- Professional growth opportunities
- Collaborative environment across design and manufacturing teams

📌 Project Sales Manager (New Delhi)
🏢 lakdi.com
📍 New Delhi