Role & responsibilities

- Review the file, and check the completeness of documents prior to initiating recovery action.
- Conduct a Basic search and trace the debtor company using various tools/websites.
- Contact the Debtor by phone and discuss the matter regarding due payments to clients.
- Speak with the decision maker in the company to settle the matter out of court.
- Sending demand emails to debtors for outstanding payments and regular follow-up.
- Sending update emails to clients on a regular basis.
- All actions performed in any file need to be updated in the internal software system (Collection Tool)
- Coordinate with the legal team to send Demand notices to debtors, as and when required.
- Schedule debtor visits and send visit reports to clients.




- Prepare investigation reports to send to the clients.
- Send daily updates on the development of the cases to the Team Leaders.

Preferred candidate profile

- Any Graduate with 1-3 years of experience in a similar field.
- Intermediate skills using MS Office and database software.
- Demonstrated skill in negotiating and resolving conflicts.
- Ability to speak persuasively and listen critically.
- Positive Verbal & written communication skills.
- Ability to multitask and meet tight deadlines.
- Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.

📌 Collection Executive (New Delhi)
🏢 Mns Credit Management Group
📍 New Delhi