Trillectics loggers and platform are live across Indias grid. Forward Deployed Engineers are the people who put them there. You sit between our engineering team and the utility leading technical demos in the pre-sale conversation, scoping the pilot, and then living on the ground through deployment, integration with DISCOM systems, and the first months of operations. Youre the reason a pilot becomes a rollout. This is a senior, customer-facing engineering role for someone whos equally comfortable in a substation control room, a DISCOM CGMs office, and our codebase. Youll shape the product roadmap based on what you see in the field and our deployment playbook will be written by you.

Responsibilities

- Lead technical scoping and pre-sale demos with utilities, DISCOMs, and large C&I; customers; translate their constraints into deployable scope.
- Own pilots end-to-end site survey, install plan, commissioning of loggers, platform configuration, and acceptance sign-off.
- Embed with DISCOM and utility teams post-deployment; integrate Trillectric with their SCADA, AMI, and reporting workflows.
- Run the first 90 days of operations on the ground train operators, debug field issues, and close the loop with engineering.
- Turn every deployment into a product input: capture gaps, write up fixes, and push them into the roadmap.
- Build the Forward Deployed playbook the install kit, the runbooks,



the integration patterns so the next deployment is faster.

Requirements
- 6+ years across solutions engineering, field engineering, deployment engineering, or customer engineering ideally in energy, telematics, IoT, or industrial software.
- Comfortable owning a customer relationship from first technical conversation through scaled rollout, including the uncomfortable conversations.
- Hands-on with at least one of: SCADA, Modbus, MQTT, AMI head-end systems, or substation telemetry stacks. You dont need all of them you need to learn the rest rapid.
- Can read and write code well enough to ship a config change, write a small integration script, or debug an API contract without waiting for backend.
- Willing to travel heavily across India DISCOMs dont come to Delhi.
- Calm under field pressure: a logger is down, the GM is in the room, the rain has started. You handle it.
- Bonus: prior exposure to Indian DISCOMs, rooftop solar, or regulated utility procurement.

Focus area: Customer Deployments & Solutions Engineering

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Forward Deployed Engineer (New Delhi)
🏢 Trillectric Gridmend
📍 New Delhi