vivo is hiring for Inbound Process

Role & responsibilities

1. Answer incoming calls from customers with inquiries on product orders
2. Assist various departments in facilitating sales of all products in the company portfolio
3. Analyze customer issues and assist in resolving within the required timeframe
4. Coordinate with customers and ensure appropriate questioning to identify issues
5. Manage all customer inquiries and summarize to present to management
6. Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
7. Maintain accuracy of all data and verify the same for all customer services

Preferred candidate profile

1. Strong communication skills (Written/Verbal)
2. Active listening and clear articulation
3. Ability to solve problems, alleviate conflicts, and escalate tactfully.
4. Ability to multitask, prioritize and manage time effectively
5. Good attitude and self-regulation ability,



patience, and team spirit, and seriousness and responsible for the work.

Company Name : vivo mobile India Pvt. Ltd.

Address : Plot No. D-5, near Sector 59, D Block, Sector 59, Noida, Uttar Pradesh 201309

Location : Noida Sec 59

Nearest Metro: Sec 59 Metro Station

Salary : 18k to 25k + Monthly Incentives

Time and Venue

21st July 2026 - 20th August 2026 , 10:00 AM - 5:00 PM

Form more details you can connect on below contact number

Contact Person:

Sapna : (phone hidden)

Yogendra : (phone hidden)

Can directly share the cv on above mentioned numbers

Perks and perks

1. Monthly KPI Incentives

2. Attendance Award

3. Department Team Building

4. Quarterly Performance Incentives

5. Flexible Week off

6. ESIC,PF, Calendar Holidays

📌 Walk-in || Customer Service Executive (Domestic Process) (Noida)
🏢 Vivo
📍 Noida