Role & responsibilities

Who You'll Work With

Customer Experience Delivery team provides versatile and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams.

Who You Are

- 4 10 years working with optical networking equipment, developing and providing solutions on optical networking technologies and equipment
- Thorough understanding of dense wavelength division multiplexing (DWDM) and Optical Transport Networking (OTN). legacy Synchronous optical networking (SONET) and synchronous digital hierarchy (SDH) is a plus.
- Knowledge of Cisco Transport Planner (CTP), and future Cisco network planning and design tools is a plus.
- Hands on experience, design, installation and integration/migration of Cisco NCS1002/1004/ NCS2K/4K or Cisco ONS optical platforms
- Fast executor, self-starter and a highly motivated individual with a passion for delivering creative solutions that positively impact business outcomes.
- Strong presence and credibility with clients and within internal team
- Superior organizational, conflict resolution, time management and negotiation skills
- Excellent documentation skills




- Solid interpersonal and communication skills
- Experience with fiber optic characterization (FOC)
- Experience with optical test equipment (OTDR, OSA, BERT, optical power meter)
- Experience with Foundation LAN / WAN technologies & monitoring tools.
- Experience with multi-vendors optical platforms (Ciena, Infinera, Nec, etc) is an advantage

Must Have Skills:

- Ability to lead, articulate a vision, influence, and guide teams in dynamic strategic environments through design, deployment, analysis, and troubleshooting of complex networks.
- Capability to evaluate risks, anticipate issues and proactively collaborate and lead resolution
- Significant experience with end-to-end architecture/design work as well as strong analytical and problem-solving skills and ability to troubleshoot complex technical problems
- Strong communication, consulting, and customer relationship building skills with ability to work autonomously and thrive in a transformational environment
- Ability to work in customer sites inside Mexico City up to 25%

📌 Optical SDH network infra (Pune)
🏢 Intellics Global Services Mumbai
📍 Pune