FOUNDEVER IS HIRING

Customer Service Associate Chat Process Process: Body Care

Employment Type: 3-Month Contract Role: Customer Service Associate Chat Support

For more details kindly contact Hr Janvi : (phone hidden)

Job Overview Foundever is hiring Customer Service Associates for an international chat support process. The ideal candidate should have excellent written and verbal English communication skills, a customer-focused approach, and the ability to work in a fast-paced workplace. Key Responsibilities

- Handle customer queries and provide accurate resolutions through chat support. • Deliver a high-quality customer experience by understanding and addressing customer concerns. • Maintain professional communication and adhere to process guidelines. • Ensure accurate and timely responses to customer queries. • Meet defined quality and performance standards.

Eligibility Criteria

- Qualification: HSC Passed and Above. • Exceptional English communication skills are mandatory.



• Strong written communication and comprehension skills. • Customer-focused attitude with good problem-solving abilities. • Willingness to work in rotational shifts, including night shifts. • Candidates comfortable with a 247 shift window may apply.
- Work Schedule

- 5 Days Working • 2 Rotational Week Offs • 9 Hours Working Shift • 247 Shift Window • Major Shift: Night Shift

Benefits

- Company-provided pick-up and drop facility. • Professional and supportive work environment. • Opportunity to gain valuable experience in the customer service industry. • Excellent opportunity to build a career in international customer support.

Interested candidates who meet the eligibility criteria and are comfortable with rotational and night shifts are encouraged to apply.

📌 Customer Care Executive (Delhi)
🏢 Foundever
📍 Delhi