Project description

The Data Analyst is a self-driven analytics expert responsible for transforming enterprise data into actionable operational and business insights. The role supports improved decision-making across IT Service Delivery and business operations, leveraging strong domain understanding, analytical rigour, and modern analytics and automation platforms across cloud and on premises environments.This role plays a critical part in improving governance, reliability, quality, and observability of IT services by consolidating data, identifying patterns and trends, and driving evidence-based recommendations. Beyond analysis, the Data Analyst provides thought leadership, partnering closely with operational teams to shape reporting, conduct deep dive studies, and influence continuous improvement across the organization.

Responsibilities

Gather, consolidate, and interpret data from enterprise applications, platforms, and processes

Analyze patterns, trends, and anomalies to generate meaningful business and operational insights

Support IT Service Delivery governance, including quality, incident, problem, change, and observability





Build recommendations and insights to improve performance, reliability, and decision making

Design and deliver reports, dashboards, and analytical views aligned to stakeholder needs

Partner with operational and business teams to conduct enterprise-wide analytical studies

Apply analytics and automation tools across cloud and on-prem environments

Skills

Must have

Advanced Data Analysis Interpretation

IT Service Delivery Operational Governance Analytics

Cloud and On-Prem Data Environments

Reporting, Dashboards Observability

Automation and Insight Generation

Stakeholder Communication Influence

6-8 years of experience in enterprise data analysis or IT operations analytics

Solid understanding of enterprise applications, service delivery processes, and governance

Proven ability to convert raw data into actionable, outcome focused insights

Comfortable operating across technical depth and business context

Nice to have

Experience in aviation, large enterprises, or regulated environments is a plus

📌 Data Analyst (New Delhi)
🏢 Luxoft
📍 New Delhi