After Sales Service Manager (New Delhi)

After Sales Service Manager (New Delhi)

06 Aug
|
Aulten Digital
|
New Delhi

06 Aug

Aulten Digital

New Delhi

Roles and Responsibilities

- Manage after sales service operations, ensuring timely resolution of customer complaints and issues.

- Oversee warranty handling, including processing claims, conducting investigations, and implementing corrective actions.

- Develop and implement effective strategies for post-sales support services to enhance customer satisfaction.

- Collaborate with technical services team to resolve complex product-related issues.

- Ensure compliance with company policies, procedures, and regulatory requirements related to aftermarket services.

- Analyze customer data to identify trends, behaviors, and business opportunities.
- Segment customers and create targeted marketing campaigns.

📌 After Sales Service Manager (New Delhi)
🏢 Aulten Digital
📍 New Delhi

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