06 Aug
|
TeamLease
|
Delhi
Job Title: Admin cum Marketing Executive
Location: Delhi
Job Summary
We are looking for a proactive and customer-oriented Admin cum Marketing Executive to manage
front office operations and support lead management activities. The role requires excellent
communication skills, administrative capabilities, and the ability to coordinate effectively with
customers, channel partners, and internal teams.
Key Responsibilities:
Administration & Front Office Management
• Welcome visitors and customers, providing information about the company's products and
services.
• Manage incoming calls, emails, and front desk operations professionally.
• Maintain office reception, meeting rooms, and general office upkeep.
• Receive, sort, and distribute couriers, parcels, and correspondence.
• Schedule meetings, interviews, and appointments as required.
• Maintain visitor records and ensure proper visitor management procedures.
• Coordinate travel bookings and provide administrative support to various departments.
• Ensure a positive and professional experience for all visitors and guests.
Lead Management & Marketing Support
• Manage and respond to leads received through the website, social media platforms,
WhatsApp, toll-free numbers, and other digital channels.
• Ensure timely follow-up with prospective customers and channel partners.
• Qualify leads based on predefined criteria and assign them to the appropriate sales
personnel.
• Track lead progress from inquiry to closure and maintain accurate records in the CRM
system.
• Prepare periodic reports on lead generation, lead status, and conversion performance.
• Coordinate with the sales and marketing teams to improve lead quality and conversion
rates.
• Ensure confidentiality and secure handling of customer information in accordance with
company policies.
• Support marketing campaigns, exhibitions, customer engagement activities, and
promotional initiatives as required.
Qualifications & Experience:
• Graduate in any discipline.
• 25 years of experience in Administration, Front Office, Customer Service, Lead
Management, or Marketing Coordination roles.
• Proficiency in MS Office and CRM systems.
• Excellent communication, coordination, and interpersonal skills.
• Ability to multitask and work in a rapid-paced environment.
Key Competencies:
• Customer Orientation
• Communication Skills
• Attention to Detail
• Coordination & Follow-up
• Time Management
• Professionalism & Integrity
📌 Admin cum Marketing Executive (Delhi)
🏢 TeamLease
📍 Delhi