Key Responsibilities:

- Stock Handling & Inventory Management:
- Receive new stock, perform visual QC, and update inventory records.
- Ensure proper stock arrangement and timely audits.
- Sales & Customer Engagement:
- Assist customers in their jewellery purchase journey, especially with diamond collections.
- Drive sales conversion through excellent product knowledge and consultative selling.
- Actively cross-sell and up-sell based on customer preferences.
- Customer Experience:
- Deliver a high-quality, personalized shopping experience to every customer.
- Resolve customer queries and complaints with professionalism and empathy.
- Team Leadership:
- Supervise, guide, and motivate the in-store team to achieve sales targets.
- Conduct regular performance reviews and provide training where needed.
- Marketing & Outreach:
- Plan and execute BTL activities and in-store promotions.
- Conduct catchment area analysis and support localized marketing initiatives.
- Market & Competition Awareness:




- Track and analyze competitor offerings, pricing, and promotional strategies.
- Provide regular insights on market trends to the management team.
- Operational Excellence:
- Maintain store hygiene, visual merchandising standards, and daily operational discipline.
- Oversee implementation of schemes such as Gold Mine (preferable experience).
- Shifts & Flexibility:
- Willingness to work in rotational shifts including weekends and holidays, as required.

Desired Competencies:

- Excellent verbal communication and interpersonal skills.
- Strong persuasion and customer relationship management ability.
- Presentable appearance and well-groomed at all times.
- Secure and reliable family background.
- Proficiency in local language and English.
- Basic computer literacy and familiarity with billing and inventory software.

📌 Store Manager (Gurugram)
🏢 Aaryak Jewellery
📍 Gurugram