Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya team-oriented community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations

Your Role

- Lead end-to-end design of Neo features, from discovery and journey mapping to high-fidelity prototypes and implementation handover.
- Design AI-native user experiences across chat, agentic workflows, prompt flows, document interactions, structured data answers and enterprise knowledge discovery.
- Create conversational flows, decision trees, clarification paths, fallback states and guided user journeys for complex AI interactions.
- Define conversational information architecture, including how intents, agents, tools, sources, responses and follow-up actions are structured in the user experience.
- Design trust-building interaction patterns, including citations, source visibility, confidence cues, user confirmations, editable outputs and transparent system behavior.
- Establish and maintain Neo''s design system, UX standards and reusable interaction patterns across product surfaces.
- Partner with Product Managers, AI/ML teams and Frontend Engineering to translate insights and technical capabilities into user-centered designs.
- Conduct user flows, journey maps, prototypes and usability validation to test design decisions.
- Mentor Product Designers and support consistency across the cross-stream design organization.
- Use user feedback, analytics and testing insights to continuously improve Neo''s experience.

Your Skills

- Bachelor''s or Master''s degree in Design, HCI,



Digital Product, Human-Computer Interaction or a related field.
- Significant experience designing digital products, ideally for platforms, SaaS products, enterprise tools or AI-driven interfaces.
- Strong hands-on mastery of Figma, including libraries, components, prototyping and design documentation.
- Strong ability to transform complex technical and AI-driven problems into simple, intuitive and trustworthy user flows.
- Good understanding of AI product UX, conversational design, agentic workflows, prompt UX and decision-flow design.
- Experience designing conversation flows, decision trees, fallback states, guided workflows, empty states, error states and confirmation patterns.
- Understanding of how LLM behavior impacts UX, including ambiguity, hallucination risk, source grounding, user trust and controllability.
- Experience collaborating closely with Product, Engineering, Research and AI/ML teams in iterative delivery cycles.
- Ability to balance usability, accessibility, business value, technical constraints and AI-specific risk considerations.
- Strong communication skills with the ability to explain design rationale to technical and non-technical stakeholders.

What you''ll love about working with us

- We value flexibility and support a healthy work-life balance through remote and hybrid work options.
- Competitive compensation and benefits.
- Career development programs and certifications in cloud technologies.
- A diverse and inclusive workplace that fosters innovation and collaboration.

Location - Bengaluru,Bhubaneswar,Chennai,Coimbatore,Gandhinagar,Gurugram,Hyderabad,Kanchipuram,Kolkata,Calcutta,Mumbai,Navi Mumbai,Noida,Pune,Salem,Tiruchirapalli

📌 Senior Product Designer (Bhubaneswar)
🏢 Capgemini
📍 Bhubaneswar