Position: Senior Citrix Administrator Location: Chennai (Work from Office) Job Type: Full-time Total Experience 8 Years Relevant Experience – 5 years (Mandatory) Timings: 24 / 7 Position Overview: We are seeking an experienced Senior Citrix Administrator to manage, support, and optimize Citrix environments for enterprise-scale deployments. The ideal candidate will have deep expertise in Citrix Virtual Apps and Desktops, NetScaler, and related technologies, ensuring high availability, security, and performance. Key Responsibilities: • Administer, troubleshoot, and optimize Citrix infrastructure, including Citrix Virtual Apps and Desktops, Citrix ADC (NetScaler), and Citrix StoreFront. • Perform advanced troubleshooting and root cause analysis of Citrix-related issues, escalating to vendors if necessary. • Implement, configure, and maintain Citrix policies, profiles, and group policies for an optimal enduser experience. • Manage Citrix licensing, monitoring, and capacity planning to ensure optimal performance. • Work closely with networking, security, and server teams to maintain a secure and compliant Citrix environment. • Support OS-level troubleshooting for Windows Server environments related to Citrix. • Automate administrative tasks using PowerShell or other scripting tools. • Plan and execute upgrades, patches, and migrations with minimal impact on business operations. • Ensure compliance with security best practices, including multifactor authentication (MFA) and role-based access controls (RBAC). • Document processes, configurations, and troubleshooting steps to enhance knowledge sharing within the team. Required Skills & Experience:



• 5+ years of experience managing Citrix environments, with at least 2 years at a Level 3 capacity. • Expertise in Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), Citrix StoreFront, Citrix Director, and Citrix Profile Management. • Robust understanding of Windows Server administration, Active Directory, Group Policy, and DNS/DHCP. • Experience with Citrix Cloud, Citrix Workspace, or Azure Virtual Desktop (AVD) is a plus. • Proficiency in PowerShell scripting for Citrix automation and administration. • Hands-on experience with Citrix monitoring tools such as Citrix Director, ControlUp, or eG Innovations. • Solid understanding of networking concepts (VPN, Load Balancing, Firewalls, VLANs, TCP/IP) as they relate to Citrix environments. • Strong troubleshooting skills and ability to analyze Citrix logs, performance metrics, and event viewer logs. • Experience with ITIL processes, incident, change, and problem management frameworks. Certifications (Any 2 mandatory): • Citrix Certified Expert - Virtualization (CCE-V) • Citrix Certified Professional - Virtualization (CCP-V) • Microsoft Certified: Azure Administrator Associate (if working with Citrix Cloud/Azure Virtual Desktop) Soft Skills: • Strong analytical and problem-solving skills. • Excellent communication and documentation abilities. • Ability to work independently and collaborate with cross-functional teams. • Adaptability in a fast-paced IT environment. Work Environment & Schedule: • Work from Office • Willingness to participate in on-call rotation for critical incident response Role & responsibilities

Preferred candidate profile

📌 Senior Citrix Administrator (Chennai)
🏢 Norwin Technologies
📍 Chennai