Job Title: Sales Manager Premium Banking

Location: Chennai, India

Role Description

- Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account.
- Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue.

Your key responsibilities

Acquisition

- Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition.
- Acquire new accounts from group companies / family of existing customers.
- Acquire new accounts from referrals from existing customers.

Relationship Building / Deepening / Cross Sell / Transition

- Ensure consistent growth of the Advantage Banking portfolio.
- Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book.
- Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.




- Implement customer contact programs to ensure their share of wallet with the bank increases.
- Ensure smooth transition of customer management to the respective RM post-acquisition

Retention

- Ensure top-class service delivery to clients to be in line with the best in the industry.
- Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
- Work towards reactivating accounts which have stopped transacting or depleted in balances.
- Assist in resolving service hurdles to create a delight situation for customers

Risk Management & Governance

- Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
- Provide regular feedback on the changing customer needs to the SSM.
- Any suspicious transaction to be immediately reported to the SSM.

Your skills and experience

- In-depth knowledge of Product and Policy
- Having Good Communication skill
- Having positive negotiation skill
- Have and understood the market update and knowledge.
- Having awareness and information about the competition

📌 Sales Manager - Premium Banking (Chennai)
🏢 Deutsche Bank
📍 Chennai