Key Responsibilities

- Drive retention and growth of existing business while actively developing new opportunities across large and medium-scale industrial customers within the assigned region.
- Track industrial conversions and lead demand generation initiatives for MRO (Maintenance, Repair & Operations) business.
- Achieve assigned sales targets on a customer-wise and product-wise basis, ensuring consistent performance delivery.
- Lead commercial discussions including pricing and contract negotiations, ensuring alignment with organizational margin expectations.
- Maintain and manage an accurate and up-to-date CRM pipeline, including prospects, opportunities, and account development plans.
- Act as the first point of contact for technical support, providing basic application guidance and coordinating with technical specialists when required.
- Conduct product demonstrations and effectively present the HIN Catalog to customers, as well as during seminars, workshops, and marketing events.
- Represent and uphold organizational values, ensuring a high standard of customer engagement and long-term relationship building.
- Identify and address customer requirements, including technical and commercial aspects for assigned key accounts.
- Collaborate closely with internal stakeholders including sales, technical,



and service teams to ensure seamless customer experience.
- Foster strong communication within the team and across departments to enhance operational efficiency.
- Promote a collaborative, performance-driven, and customer-centric work environment.
- Continuously identify opportunities for process improvements and drive efficiency enhancements.
- Willingness to travel extensively within the assigned territory.

Qualifications & Experience

- Bachelors Degree or Diploma in Mechanical Engineering.
- 10-12 years of experience in Cutting Tools, Hand Tools & industrial sales.
- Strong understanding of industrial markets, customer segments, and competitive landscape.
- Proven track record of achieving sales targets and managing key customer relationships.
- Excellent communication, presentation, and negotiation skills.
- Self-driven, result-oriented qualified with a proactive approach to business development.
- Strong interpersonal and team management capabilities.
- Proficient in MS Office applications (Excel, PowerPoint, Word).
- Experience working with CRM systems; exposure to B2C platforms will be an added advantage.
- Solid understanding of product applications, processes, and services within the industrial domain.
- Valid driving license is mandatory.

📌 Territory Sales Manager (Chennai)
🏢 Hoffmann Quality Tools India
📍 Chennai