Role: CSD ENGINEER ROLE -

Company Overview:

For over 75 years, Forbes Marshall has been a leader in delivering innovative products and

services that help industries worldwide enhance their manufacturing processes and achieve

superior energy efficiency. As global industries face the challenges of the climate crisis, the

emphasis on sustainable growth with reduced carbon emissions has never been more vital.

Drawing on decades of engineering expertise, Forbes Marshall provides practical, long-term

solutions that empower businesses to operate more responsibly, cut down energy usage, and

improve overall process efficiency.

Our commitment to sustainability is reflected in the impact we make we help our customers

reduce fuel expenses by up to 1.5% annually, significantly transforming their energy footprint,

and cutting down 122,000 tonnes of CO2 emissions each year. We also contribute to water

conservation by saving ten million liters per hour and ensure operational uptime that surpasses

industry standards. At the heart of our mission is a dedication to customer partnerships, high

ethical standards, and community support through initiatives in healthcare, education, and

women's empowerment.

Role Overview:

The member joining this position will work at an experienced (band/level) and be part of a team

of Mumbai Branch Process.The role requires an engineer with strong knowledge in steam

engineering products and instrumentation systems to handle on-site activities.

Department / Division

Product Line Boilers, Pressure Reducing Stations,

Temperature Control Valves,

Condensate Recovery Systems,

Steam Traps, Flow Meters,Codel and

Analytical Products.





Position with Organisation:

Location: Forbes Marshall, Chennai Process CSD role

Organisation Structure: Reporting to TL/ RM

Purpose of the Role:

This role is to ensure productive commissioning, troubleshooting, and maintenance of Forbes

Marshalls range of products, including steam engineering and control instrumentation solutions.

By providing on-site technical expertise, the role focuses on enhancing customer satisfaction,

fostering strong relationships, and generating after-market business such as Annual

Maintenance Contracts (AMCs) and spare part sales. This role supports Forbes Marshalls

mission of improving process efficiency and energy conservation for its customers.

Roles and Responsibilities:

- Commissioning and troubleshooting of products including Boilers, Pressure Reducing

Stations, Temperature Control Valves, Condensate Recovery Systems, Steam Traps,

Flow Meters, and Analytical Products.

- Providing prompt technical support and solutions to customer concerns to ensure

optimal product performance.

- Maintaining and developing relationships with existing and new customers, with a focus

on improving service levels and customer retention.

- Driving after-market revenue by identifying and generating opportunities for AMCs,

spare parts, and service-related business.

- Frequent travel to customer sites in and around Pune for hands-on support.

Qualification and Requirements:

- Experience: 3-10 yrs in the field of Instrumentation products, Product Engineering
- Qualification: B.E Mechanical
- Key Skills: Knowledge of Pressure, temperature, and level transmitters for monitoring and control., etc

📌 Customer Service Engineer (Chennai)
🏢 Forbes Marshall
📍 Chennai