Role & responsibilities

- Customer Interaction: Greet guests professionally, assist with menu choices,
- Operational Excellence: Ensure flawless execution of store processes, from timely opening to maintaining smooth workflows during peak hours.
- Hygiene & Food Safety: Strictly follow hygiene standards and FSSAI norms prescribed to ensure zero compromise on pizza production and store cleanliness.
- Quality Control: Inspect the presentation and quality of food items before they reach the customer to ensure they meet brand parameters.
- Issue Resolution: Promptly address customer complaints or concerns with professionalism to ensure high satisfaction and repeat visits.
- Team Coordination: Work closely with the team to ensure timely order fulfilment
- Asset Maintenance: Monitor the proper use and maintenance of store equipment

Preferred candidate profile

- Education: Minimum 12th pass; graduates / Hotel management freshers
- Skills: communication, customer handling.
- Mindset: Proactive "experience maker" attitude rather than just an order taker.
- Experience: Prior experience in a QSR (Quick Service Restaurant) brand like Domino's, kfc , Pizza Hut, McDonald's, Burger King,

📌 Guest Delight Officer (Chennai)
🏢 Dmart
📍 Chennai