06 Aug
|
Movate Technologies
|
Chennai
06 Aug
Movate Technologies
Chennai
Hi
Please find the below job description,
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Position :Technical Support Voice
Experience : 0.6 Months 4 years
Job Location : Chennai
- Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
- Build trusting relationships with customers understanding their needs.
- Offer pre-sales and post-sales support that create high customer satisfaction.
- Identify and maximize opportunities to cross-sell and up-sell to existing customers.
- Adhere to our clients policies, procedures, and industry compliances.
- Qualifications:
- High School Diploma or GED.
- 6 months to 1 year of sales experience in a contact centre environment.
- Multi-tasker in a fast-paced, high-energy, and dynamic environment.
- Excellent negotiator, listener, and a quick learner with outstanding objection handling skills.
- Excellent English language skills.
- Excellent verbal and written communication skills
📌 Technical Support - Voice (Chennai)
🏢 Movate Technologies
📍 Chennai