Role Details

- Make Inbound/Outbound calls to potential customers to promote banking products/services and explain features, benefits, eligibility and process clearly.
- Sales Calling: Promote and process loans for: TWREF Loans, Personal Loans based on customer track record, Tractor Loans for existing customers, RER Process based on vehicle funding.
- Handle eNACH OBD and eNACH Cash processes for Loan repayments.
- Service Calling: Welcome Process to inform and confirm vehicle details for current customers, Online receipt & Passcode verification, Welcome PV calling to onboarding support for new customers, Repo & Bidder Process to coordinate and communicate during repossession and bidding.
- Handle customer queries and provide accurate information.




- Maintain call records and update CRM system regularly.
- Should meet daily and monthly targets for calls and conversions.
- Ensure high-quality customer service and maintain professionalism in ever interaction.
- Adhere to company policies, tele calling scripts and compliance standards.

Desired Behavioral / Functional Traits

- Strong communication skills in English/Regional language.
- Ability to handle pressure and achieve targets.
- Positive attitude and persuasive skill.
- Familiarity with tele calling tools or CRM software is a plus.
- Freshers with good communication skills can apply.

📌 Executive - Tele Calling (Malayalam, Hindi & Telugu) (Chennai)
🏢 IndusInd Bank
📍 Chennai