Job description

You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India.

***We are hiring for a Global MNC In Chennai , HYD and Pune for

** Disputes - Credit Card/Debit Card-Non fraud Analyst **

Hiring For Global Giant MNC

To Schedule an Interview:

**Email or Whatsapp now 98319 14874 - Raj**

Domain: Disputes - Credit Card/Debit Card-Non fraud

Job Location: Chennai , HYD and Pune

Education : Graduate in any discipline

Complete Work from Office

Should be adaptable to work in Night shifts.

Must have skills

- 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer
- Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
- Analyze customer complaints and transaction histories to identify discrepancies
- Ensure compliance with client SLAs, internal controls and regulatory guidelines
- Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
- Liaise with merchants,



cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
- Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
- Hands on experience of VISA cards
- Experience with Dispute management applications (Pega or Quavo) and processing platforms
- Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
- Proven experience in handling escalations and complex dispute investigations

Preferred Skills:

- Green Belt Certification
- Familiarity with card rules and regulatory requirement

To Schedule an Interview:

**Email or Whatsapp now 98319 14874 - Raj **

or What's App with your details in the following format:

Name

Mobile Number

Email Address

Highest Qualification

Total Work Experience

Current Organization

Preferred Location

Last CTC

Expected CTC

Please note: kindly email your details to the same number.

Interested candidates are also welcome to refer friends or relatives who meet the criteria.

We look forward to helping you take the next step in your career

📌 Credit Card Disputes Analyst (Non-Fraud)Global MNC | Salary upto 8 LPA (Hyderabad)
🏢 YOU & I CONSULTING
📍 Hyderabad