- Manage and oversee the daily operations of the customer care team to ensure high-quality service delivery.
- Develop and implement effective customer care strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a team of customer care professionals to achieve exceptional performance results.
- Collaborate with cross-functional teams to resolve complex customer complaints and issues.
- Analyze customer feedback and suggest improvements to products and services.
- Ensure compliance with company policies and procedures in all customer interactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Care Manager , International (Chennai)
🏢 Toast
📍 Chennai