Key Responsibilities:

- Design and execute test strategies, test plans, and test cases for ServiceNow applications
- Develop, maintain, and execute ATF test scripts and test suites
- Automate regression and functional testing using ServiceNow ATF
- Validate configurations across modules like ITSM, HRSD, CSM, ITOM
- Work closely with developers, business analysts, and stakeholders to understand requirements
- Perform functional, regression, integration, and UAT support
- Identify defects, track them, and ensure timely resolution
- Ensure test coverage and quality standards are met for all releases
- Support release cycles and CI/CD pipeline integration with ATF
- Mentor junior testers and drive testing best practices

Required Skills:

- Strong experience in ServiceNow testing (manual + automation)




- Hands-on expertise in Automated Test Framework (ATF)
- Valuable understanding of ServiceNow modules (ITSM preferred)
- Knowledge of test management tools (JIRA, TestRail, etc.)
- Experience with JavaScript basics and ServiceNow scripting (for ATF customization)
- Familiarity with REST/SOAP integrations testing
- Understanding of ITIL processes

Preferred Skills:

- ServiceNow certifications:
- CSA (Certified System Administrator)
- CIS (any module)

- Experience with Agile/Scrum methodology
- Exposure to CI/CD tools (Jenkins, Azure DevOps, Git)
- Knowledge of performance or security testing

📌 Servicenow Tester (Hyderabad)
🏢 Hexaware Technologies
📍 Hyderabad