- Responsible for providing outstanding customer service in a prompt and productive manner.
- Acquire extensive and sound product knowledge in order to provide support to our customers in a timely and effective manner.
- Track open customer issues and keep customers posted on the status update.
- Identify potential business development opportunities with existing customers and refer leads to sales team.
- Provide product technical support to consumers and influencers.
- Visit construction sites and advice on best practices.
- Impart product training to users through meets.
Preferred candidate profile
- BE Civil Engineering
- Understanding of construction practices, methods and its applications
- Ability to communicate technical subjects clearly as appropriate for the topic and audience
- Excellent communication and interpersonal skills
📌 Customer Service Engineer (Madurai)
🏢 VNC Electrodes
📍 Madurai
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