Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that advantages lives, communities and the planet

Job Title: Infrastructure Engineering Senior Engineer

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Position Description:

- The Analytics Service team drives the system planning, engineering, and operations behind the clients enterprise analytics and Big Data solutions.
- Our platforms empower teams globally - including Product-Driven Organizations (PDOs), IT service delivery partners, and the Global Data Insights and Analytics (GDIA) team to build mission-critical, line-of-business applications accessed directly by our end-user community.
- We support robust, enterprise-scale platforms - such as Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio, and more - that are critical to the clients rapidly evolving analytics needs.

Position Duties:

- Platform Engineering & Operations: Drive the day-to-day operations of our analytics platforms-monitoring performance, managing user/group and content security, and rapidly troubleshooting server and product issues.
- Customer-Focused Solutions: Collaborate with team members and stakeholders, such as Enterprise Architecture, to gather requirements and deliver highly engineered, scalable solutions.
- Continuous Improvement: Innovate by developing new tools, automations, and processes to maximize the effectiveness and adoption of our technology stack.
- Documentation: Create and maintain clear, modern documentation for daily processes, installations, and operational procedures (Run Books, Operational Manuals, Knowledgebase articles, etc.).
- Infrastructure Support:



Provide expert L2/L3 infrastructure support to users and Operations teams, championing ITIL best practices for Request, Incident, Change, Event, and Problem Management.
- Vendor Collaboration: Partner directly with platform vendors to facilitate and resolve complex, escalated issues.
- Future-Proofing: Evaluate, engineer, and operate both current and next-generation analytics platforms to ensure they meet enterprise infrastructure standards.
- About the Role This position is a key Engineering and Operations role within the Descriptive Analytics team.
- You will be responsible for the engineering, operations, and optimization of our core reporting and visualization platforms hosted in Azure, the Google Cloud Platform, and the clients enterprise data centers.
- Familiarity with Agile development methodologies and modern delivery concepts, including GitHub, VS Code, CI/CD, Terraform, and pipelines.
- Helpful: Knowledge of internal clients tools, frameworks and concepts such as GRC, EAA, OSP Process, and Service Now.

Skills Required:

- alteryx

Skills Preferred:

- Cloud Infrastructure Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio are the platforms we support.
- System Administration: Proven track record managing large-scale, multi-tenant environments.
- AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
- You must be comfortable using these tools and possess the critical thinking

skills required to evaluate:

- AI-generated responses for correctness, context, and appropriateness.
- Problem Solving:



Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.
- Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal clients teams.
- Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).

Experience Required:

- Senior Engineer Exp: Proficient In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development

Experience Preferred:

- Position Qualifications Experience: hands-on experience engineering and managing application platforms that run on Windows Server.
- System Administration: Proven track record managing large-scale, multi-tenant environments.
- AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
- You must be comfortable using these tools and possess the critical thinking skills required to evaluate AI-generated responses for correctness, context, and appropriateness.
- Problem Solving: Robust analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.
- Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal clients teams.
- Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).

Education Required:

- Bachelors Degree

Education Preferred:

- Bachelors Degree

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Infrastructure Engineering Senior Engineer (Chennai)
🏢 TEKWISSEN
📍 Chennai