Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of up-to-date transportation, we have sought to make the world a better place one that benefits lives, communities and the planet

Job Title: Software Engineer (III) - Core Engineer II

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Position Description:

- ServiceNow Developer (ITSM)
- We are seeking a skilled ServiceNow Developer to design, configure, and maintain our IT Service Management (ITSM) platform.
- In this role, you will build and optimize technical solutions that streamline IT workflows, improve service delivery, and support our organization s operational efficiency.

Key Responsibilities:

- Module Configuration: Configure and customize core ServiceNow ITSM modules, specifically Request (REQ), Incident (INC), Major Incident (MIM), Problem (PRB), and Change Management (CHG).
- Platform Development: Design, build, and maintain forms, record producers, business rules, UI policies, client scripts, and complex workflows (using Workflow Editor and Flow Designer).
- Requirement Gathering: Collaborate with stakeholders to translate business processes and requirements into robust,



scalable technical configurations.
- Support & Maintenance: Assist with platform upgrades, troubleshoot technical issues, and ensure platform stability and adherence to ServiceNow best practices.

Qualifications:

- Proven hands-on experience as a ServiceNow Developer, with deep technical and functional knowledge of the ITSM suite.
- Strong expertise in configuring forms, record producers, business rules, and workflows.
- Broad understanding of ITIL processes and ITSM frameworks. ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) are required.

Skills Required:

- Software Development ServiceNow development for ITSM process

Skills Preferred:

- DevOps

Experience Required:

- Engineer II Exp.: Practitioner: 1 coding language or framework.
- 4+ years in IT; 3+ years in development

Experience Preferred:

- Knowledge of scripting, experience with JIRA

Education Required:

- Bachelors Degree

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Software Engineer (III) - Core Engineer II (Chennai)
🏢 TEKWISSEN
📍 Chennai