06 Aug
|
Casagrand
|
Chennai
Job description
Hiring for customer relationship executive.
Role: CRM Executive
Industry: Real Estate
Experience: 2 to 7 years
Location: Chennai
Key Responsibilities
- Handle customer queries and provide end-to-end support post-booking.
- Coordinate with sales, finance & project teams for customer requirements.
- Manage CRM software: update bookings, payments, agreements & customer details.
- Follow up for payments, document submission and agreement execution.
- Track customer milestones: allocation, registration, handover.
- Manage customer escalations and ensure timely resolution.
- Prepare MIS reports related to bookings, collections, cancellations, and customer communication.
- Support during events, site visits, and handover processes.
Perks:
- Highest Incentives
- Abroad Trips
- Free Breakfast
- Free Lunch
📌 Customer Relationship Specialist (CRM) - Chennai
🏢 Casagrand
📍 Chennai